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"Are The Days Of The One Hit Wonder
Marketing Dead?"
By:
Dr. Chris Donofri
What every Chiropractor
would give to be back in the "golden 80's" of practice when reimbursement was
unlimited and you could run one marketing ad or campaign per month and
generate loads of new patients...that converted easily! Well, those days
are long gone my friends.
Then again, this probably isn't news to
you. Especially if you are in the trenches every day, slugging it out
against tons of other marketing...Chiropractic and other
industries...fighting to get a few minutes of your prospect's
attention.
As I survey my clients, their biggest self-reported
challenges with marketing today is limited amounts of time to implement
marketing and an over-reliance on one or two campaigns to produce enough new
patients every month to sustain and more important, to grow their
practice. Most of the time these one or two campaigns produce a few
patients each...at best, leaving the doctor wondering where the next new
patients are going to come from. Not a small dilemma.
As with every marketing problem, there is a
solution though...
John Carlton, one
of America's best living copywriters says that "there is a solution for
every marketing problem that you can think of". I believe it...and
have seen examples of it over and over again.
So, in the spirit
of solving major marketing problems, I will borrow from the mailing giant
Agora, one of the best marketing strategies I've ever seen and implemented in
my own business as well as my Chiropractic clients offices with outstanding
results. They use the term "Multi-Channel
Marketing".
Here's
how it works: Your prospective patients each respond to different
methods (channels) of marketing messages. Some prefer the internet, some
direct mail, some newspaper editorials, some radio, some television,
etc... You get the idea. Experts have found that people prefer
one media to the next and these preferred media (usually trusted media) will
trigger a buying response from them.
You are probably already doing this with your investment
portfolio...why not your marketing?
You have two
choices. First, try to find out what the majority of your area's potential
Chiropractic patients respond most to. Or, second (better), fire off as
many marketing campaigns across as many marketing channels as your budget will
allow. The results give you pretty much what "dollar cost averaging" does
for your investment portfolio.
You will
ultimately get some of the channels giving you a high ROI (return on
investment), while others will break even, and some will go
negative. Quickly, you can pull out the negative and even the break
even and focus your future marketing on the channels that give only a positive
ROI.
Here's
some stats from Agora you may find interesting...
"Customers
who buy from two channels are between 20-60% more valuable (responsive)...those
who buy from three or more channels 60-125% more valuable." Here's
what that means: The more channels you can effectively put your marketing
in, the higher response rates you'll get. If you can hit the same
prospects with multiple messages, using multiple channels (or even the same
message using multiple channels), they will be more likely to respond. I
think you'll agree, that makes perfect sense.
Basically, the
key is to reach your potential patients in the way they want to be reached and
solve their health problems through your Chiropractic marketing
message.
Here's
some practical tips to get you started on this brilliant concept
...
- Chose
marketing that has worked for you in the past or is currently working right
now.
- Chose media
channels that have worked for you in the past or is currently working right
now.
- Use only
marketing that solves the biggest problems that your prospective patients
have...like low back pain etc... You can't create a need in the market,
you can only channel existing needs toward your solution.
- Continually
test new channels.
- Survey your
patients to see what channels and what marketing they respond to.
- Implement as
much marketing as possible within your budget. Push the limits as much as
you can.
- Make your
marketing offers irresistible and make it easy for people to respond.
That's a good
introductory lesson on this strategy. More to come...I promise.
If you need tools
to help you really roll this out, I have them available for you in my
"recommendation area". Just click on any of them to learn more. You
don't necessarily need mine though. You can create your own or locate
other resources as well.
Good
luck. I'm excited to hear about your success with this strategy. Drop
me an email with questions or comments on this topic. :p>
Here's to your highest response possible,
 Dr. Chris Donofri www.NewPatientMultiplier.com
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